banking Complaints - not recived money

CASH NOT RECIVED BUT DEBIT IN ACCOUNT
SIR,
MY NAME IS AJAY SINGH AND MY ACCOUNT IN SBI BANK INDIA.

I USED PNB ATM MACHINE IN DELHI ATM ID AT42924727102 0N 28/04/2012 TO WITHDRAW RS. 2000/= FROM MY SBI ACCOUNT 31128773782 BUT DUE TO CONNECTIVITY PROBLEM I COULD NOT GOT RS 2000/= FROM ATM MACHINE. ON CHECKING BALANCE ENQUIRY BY OTHER ATM MACHINE SBI I FOUND RS 10000/= DEBITED FROM MY ACCOUNT.I CONTACTED CUSTOMER CARE PNB ON TOLL FREE NUMBER BUT THEY DIRECTED ME TO APPROACH MY SBI ACCOUNT BRANCH NEEM KA THANA RAJESTHAN. I CONTACTED MANAGER SBI BRANCH NEEM KA THANA SIKAR RAJESTHAN.HE TOLD ME IF I WRITE APPLICATION HE SOLVE MY PROBLEM IN FEW WORKING DAYS .I WROTE APPLICATION OF BRANCH MANAGER.BUT NO SOLUTION GIVEN ME FOR HIM. WHEN I COME AFTER FEW DAY IN BRANCH HE REPLIED SAME QUESTION AGAIN AND I WROTE SAME COMPLAIN AGAIN. THESE ARE STEP I HAVE DONE 5-6 TIME BUT HE DID NOT GIVE ME RIGHT RESSPONS MY SOLUTION. SO I AM VERY TRIED.
I HOPE YOU WILL BE FIND OUT MY PROBLEM SOLUTION. AS SOON AS POSSIBLE.
THNK YOU

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