Dr. BATRA Complaints - Refund of Money

I and My Mom Visited Dr. Batra clinic In Bangalore Yelanka Branch For Hair Solution in July 2013. First they consulted gave us the details of Package. and told us to come 2 days after , While coming they told us to get 5000 to start the treatment . As they said we carried money with us. After going The front office person and the Dr Forced us to pay full amount of some 20 to 30 k or to give them post dated check. they forced us to get money or else Dr is not going to start the treatment they said. But we had neither money nor carried checks. for that the Dr. Said when to such an extent She said they will come and collect checks from our house .Which gave us a impression as they r money minded not to provide us good treatment.Then we claimed for refund of money, and wrote a complain to their head office. might be some 26 times we have called them but no response. either they will assure us that we will get check in 2 or 3 days os they will disconnect the call. Kindly help us and do the needful.

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Comments

  Sep 19,2013 By Dr Batras Send Mail

Attitude : Agree

Dear Amrita,

We are extremely sorry to hear about your experience at Dr. Batra's. We wish to resolve it for you and request you to please help us do the same by sending us your patient id details.

You can either reply to us here or reach us through our Facebook page (https://www.facebook.com/DrBatras). We will try our best to expedite the process of finding the best resolution for your complaint.

Again, regret the inconvenience caused to you.

Thanks,
Dr Batra's.

  Sep 21,2013 By Amrita Send Mail

Attitude : Agree

Patient ID is
AMRITA- 214600631293
USHA GURURAJ- 214600631297

I Have lots hopes calling u people.I really din't mean u will provide us such a worst service.Kindly send us check soon.

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