Express Travel Solutions Pvt Ltd Complaints - Refund not Applicable

Hi

This is to inform you that we had purchased internet lease line connection of BSNL for our official purpose (Advice Note No. FAN/191#/000065/2012-13). Now, we want to surrender our internet lease line connection because of no requirement. We have paid Rs. 282000/- on 7th Nov 2012 receipt no. JMT3090307111200068. Now BSNL officials are saying that 282000 is non refundable. Where as we agreed that they can deduct min 3 months rent and can refund rest of the amount because it was not communicated earlier that no amount will be refund. Kindly help.

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